Frequently Asked Questions

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For example, if you are reading a newsletter and see a white paper you would like to download. For more detailed information, please see our Privacy Policy.

We work with a small number of carefully selected data partners and take great care to ensure we obtain the correct permissions and only email you content that is relevant to you.

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We have industry-leading security measures in place to protect against the loss, theft, or misuse of your data. In addition, only authorized employees have access to the information you provide us.

Whilst we cannot guarantee that loss, theft, or misuse of data will not occur, we take many precautions to prevent such unfortunate occurrences.

You are responsible for the security of your login email address and password. To learn more, see our Privacy Policy.

It is common for email clients to block images by default to protect users from spam or malicious content. However, there will normally be a link in your email client to display images for the selected email.

You may see a message similar to: "To help protect your privacy, [email application] prevented automatic download of some pictures in this message." To enable images, simply click the link "Click here to download images."

Please note that by adding us to your safe senders list, images and pictures will display by default in the future.

Many legitimate business newsletters are finding that strict spam filters are causing some emails to be misclassified as junk, even if you opted in.

InboxSavvy newsletters are always sent from the same unique sender address (@inboxsavvy.com). Try adding this to your contacts list or safe/trusted senders list to help ensure successful delivery.

InboxSavvy newsletters are sent in HTML only, optimized for both desktop and mobile devices. If you are experiencing issues, please click the "Read Online" link at the top of the email.